SITE POLICIES

Welcome to the virtual store of www.brokko.com.ar. The following Terms and Conditions will apply to browsing the Internet Site www.brokko.com.ar (hereinafter, the "Website") and the services offered therein.

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1 - Acceptance and knowledge of the Terms and Conditions

These Terms and Conditions are mandatory and binding. They apply exclusively to all purchases and activities made through the Website. The use of the Site implies knowledge and acceptance of the Terms and Conditions. If you do not agree with the Terms and Conditions, you must refrain from using the Website and / or the services offered by it. By "User" of the Website is understood to be all those people who use the Website, whether or not they are registered in it.

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2 - Modification of the Terms and Conditions

BROKKO may, at its sole discretion, substitute or modify the Terms and Conditions at any time, without requiring the consent of the Users. For ongoing transactions that have begun prior to said modifications, the conditions in force at the time of their conclusion will remain, unless the new modifications introduced were more convenient for the User.

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3 - Interruption of the Service - Exclusion of liability.

BROKKO reserves the right to interrupt, suspend or modify the services offered on this Website at any time, either permanently or temporarily. The consent of the Users will not be required, nor will any prior notice be necessary.

Likewise, BROKKO does not guarantee the functionality or permanent access or use of the Website, which could be interrupted for technical reasons beyond BROKKO's control.

BROKKO does not guarantee that the Website is free of viruses, worms or any other element that could damage or alter the normal functioning of a computer. It is the sole responsibility and obligation of the User to have the appropriate tools to detect, disinfect and / or prevent any type of elements and / or possible damages of this nature.

BROKKO is not responsible for any damage that may occur to the computer equipment of Users or third parties as a result of browsing this Website.

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4 - Registration

Users can freely browse the Website. It is suggested to be registered in order to make a purchase.

User registration is done by entering the Website, and has no cost.

To register, it is mandatory to complete the form CREATE AN ACCOUNT in all fields with valid and true data, exactly and precisely. For a correct functioning of the system, it is necessary that users keep their data updated on the Website. BROKKO may proceed to verify the identity of the User and / or the data provided by him.

BROKKO is not responsible for the veracity or accuracy of the data provided by the Users. Likewise, BROKKO reserves the right to temporarily or permanently suspend Users in the event of breach of the Terms and Conditions, as well as to reject requests and / or orders placed.

Users will access their personal account (the "Account") by means of a User name and a personal password that they must choose. In the event that these data are forgotten by the User, BROKKO has a help service to recover them. For this, you must click on the corresponding option and enter the e-mail that was provided at the time of registration. At the end, the system will confidentially send that account an email to reset the password.

Just as BROKKO undertakes to maintain the confidentiality of the data provided by Users for their registration, Users undertake to maintain the confidentiality of their name and password. In accordance with what is expressed in the previous paragraph, Users are responsible for the use made of their password and must bear in mind that if other people have or may have future access to the e-mail account consigned as their own in the registration form, they could also request your password and username. It is the sole obligation of the User to take the pertinent measures so that this does not happen. The User agrees to immediately and reliably notify BROKKO of any unauthorized use of their User Account, and to keep it harmless in the event that this causes any damage to BROKKO or third parties.

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5 - Capacity

To use the services of the Website, it is necessary to have the legal capacity to contract. Those who lack it, those who have been suspended or disabled, or minors will not be able to access the services. Parents, guardians or those responsible for minors or incapacitated persons who use the Website will be responsible for such use, including any charges, billing or damages that may derive from it.

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6 - Privacy Policy of the personal data provided by the User. Security and treatment.

In order to use the Website efficiently and safely, Users must provide certain information, including their name and surname, address, e-mail account, without which it would be impossible to provide the services. That is why they are required to be true and accurate. The data collected by the corresponding forms will be incorporated into a database for which BROKKO is responsible. The personal information that Users enter on the Website is totally confidential and BROKKO will do its best to protect their privacy, in accordance with the provisions of Law 25,326. Notwithstanding the foregoing, the User must bear in mind that the Internet is not an impregnable medium in terms of its security.

When data and numbers corresponding to credit cards are entered, they are encrypted, thus ensuring that they are kept completely confidential and cannot be seen by other people.

Users have the right to access their Account information, and may modify the data entered whenever they wish. Any User of the Website will have the right to request and obtain information about the personal data that BROKKO has in its base, BROKKO being obliged to provide the requested information within ten calendar days of having been reliably intimated. Users may also exercise the right of rectification, when the data they possess is incorrect.

Likewise, Users may request at any time the withdrawal of their request and the elimination of their Account from the database.

BROKKO guarantees its Users that it will use the data within the guidelines established by Law 25,326 on the Protection of Personal Data.

In the event that the data is required by the corresponding legal, administrative or judicial means, BROKKO will be compelled to reveal them to the requesting authority. Insofar as the legislation and procedural rules allow it, BROKKO will inform Users about these requirements.

By simply registering on the Website, Users accept that BROKKO has the right to communicate with them by post, telephone or electronically and send information that BROKKO considers, in its sole discretion, that may be of interest to them, including advertising and information about offers and promotions. In the event that Users do not wish to be contacted for these purposes, they may reliably express it to BROKKO, who will proceed to interrupt this type of communication in the shortest time possible.

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7 - Veracity of the information provided.

In the event that the information or data provided by the User is not true, the User will be responsible for the damages that this fact may cause.

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8 - Suggestions and comments.

All suggestions and comments made by the User may be taken into account, implemented or adapted by BROKKO without generating any right in favor of said User.

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9 - Cookies.

The Website can use a tracking system through "cookies", so that access to information, when moving from page to page, is done more quickly. It also helps in some cases to identify Users, without having to ask them for the password again and again.

These cookies are small files sent by the page visited and are stored on the computer's hard drive, taking up little space.

Users are informed that by using their browser options they may limit or restrict the hosting of these "cookies" according to their wishes, although it is inadvisable to restrict them completely.

The system may collect information about your preferences and interests. In the event that this occurs, the information will be used exclusively for statistical purposes to improve the services provided on the Website. BROKKO will apply, to the greatest extent possible, information disassociation procedures so that the data subjects are unidentifiable.

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10 - Availability and price of the products offered.

Before making a purchase through the Website, the User must bear in mind that the selected products may not be in stock. All purchases are subject to availability.

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11 - User Options for out-of-stock or delayed products.

In accordance with the previous point, in the event that the selected product or products are found to be out of stock or delayed, BROKKO will contact the User and invite them to choose one of the following options:

Continue waiting for the delivery of the chosen product (in case of delay); Cancellation of the purchase and refund of the amount through the same means of payment used by the User; Opt for an alternative product offered by BROKKO for the particular case.

When the User chooses to cancel the purchase, the amount paid through the same means of payment used by the User will be returned.

In the event that the User opts for the alternative product offered by BROKKO, it must contain the same or superior characteristics. In no case will the User be asked to pay additional sums or to take charge of the differences, unless the alternative product offered by BROKKO and chosen by the User is of widely superior and expensive characteristics than the one originally requested by the User.

IMPORTANT: for the situations contemplated in this section, the User will have a period of seven days to choose one of the mentioned options. In the event that the User remains silent in this regard, BROKKO may presume that he has opted for the cancellation of the purchase, and will proceed to refund the amount paid, either by the original means of payment, or by crediting it as On-Line Pesos in bill.

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12 - Refund of the amount paid.

In the cases mentioned in the previous point in which the User has opted for the refund of the amount paid, he must bear in mind that the refund may take a few days, due to deadlines and administrative issues.

For cases of return via bank deposit, the bank account must be in the name of the holder of the User Account from where the operation was carried out. In the event that the entitlements do not coincide, the express authorization of the User Account holder will be required as an indispensable condition prior to deposit.

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13 - Validity of promotions.

In the event that offers and product promotions are made, they will be valid for purchases made during the validity period of the offers and promotions. The terms and conditions of the same will be communicated on the Website, and will always be subject to the existence of the products offered in stock.

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14 - Value added tax (VAT).

All prices expressed on the Website include VAT, unless otherwise indicated.

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15 - Right of repentance. Return of the products.

The User will have the right to return the products purchased on the Website during a period of seven (7) running days, counted from the delivery of the thing, without any liability. For this, you must notify BROKKO in a reliable way, within the indicated period, and make the purchased product (s) available to you. The products must be in the same state in which they were received, without having been used, and with the original packaging.

In this case, the User will have the option to: (i) Obtain a credit for future purchases equivalent to the amount of the product purchased plus the cost of shipping; (ii) Obtain a refund of the amount of the purchased product, through the same original means of payment. In this case, shipping costs will not be refunded.

Likewise, if the product (s) present a manufacturing defect, have suffered breakages or deterioration in transit, or were wrongly dispatched, the User must contact BROKKO, through the form provided on the Website, within the period mentioned in the previous paragraph. , for BROKKO to proceed, as appropriate, to manage the re-dispatch of the purchase, or to proceed to withdraw the order.

The products must not have been used, and must be in the same condition in which they were received, with their packaging and labels. For example, and merely for illustrative purposes, if the product is in a plastic wrap (“blister”), it must be opened neatly and carefully, otherwise the change will not be possible.

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16 - Currency.

All prices on the Website are expressed in Argentine pesos, the legal tender of the Argentine Republic.

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17 - Means of payment.

Payments may be made through MercadoPago in one payment or in installments, as indicated on the Website. The means of payment is subject to the amount being duly credited and / or verified.

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18 - Payment through MercadoPago.

Payments can be made online through MercadoPago. All information and financial data entered by the User are encrypted. The confirmation of the purchase by credit card will be subject to the authorization of the issuer of the same.

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19 - Shipment of products within the country. Delivery time.

Deliveries will be made to the address indicated by the User. The validity of it is your sole responsibility.

The delivery time depends on the availability of the product, the shipping time and the approval of the means of payment. The days indicated are estimates. Shipments are made throughout the Argentine Republic, without exception. For shipments abroad, communicate directly from the CONTACT form.

When making a purchase, the User receives in his email box a confirmation that the order form has been accepted, along with an order number. Shipping time varies depending on the destination where delivery is requested. The delivery time of the entire order, as well as its cost, will be informed to the User before accepting the purchase.

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20 - Shipping costs.

The User will be clearly informed of the delivery costs before making the purchase. These costs are calculated based on the total weight and / or the total volume of the shipment, and also depend on the area of the delivery address.

BROKKO is always working to improve the quality and cost of delivery for its customers.

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21 - Delivery address.

The address where the product will be delivered will be the one indicated by the User. It may not coincide with your address. It is the User's responsibility to carefully complete and review the information related to the delivery, so that the shipment of the purchase is done effectively and on time.

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22 - Consultation on the status of the shipment.

The status ("tracking") of the order can be consulted by entering the link that we will send you by email once the order has been dispatched. In this case, the order number must be indicated.

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23 - Billing.

The User will receive with the order the invoice of his purchase with the clear and precise information of the purchased products, the method and payment plan, and the currency for the transaction. Invoices are issued by BROKKO.

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24 - Cancellation of purchase orders.

Without prejudice to the provisions of point 15, the User may cancel an order, as long as it has not yet been dispatched. For this, you must contact BROKKO within 24 hours of the purchase by sending an e-mail to ventas@brokko.com.ar. If the cancellation of the purchase is total, the amount will be refunded in Pesos on-line in the User Account, or through the means of payment that was used to pay.

25 - Change policy.

Only those products that are in perfect condition can be exchanged. Likewise, the corresponding purchase invoice must be attached. To do this, you must send an e-mail to ventas@brokko.com.ar.

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26 - Prohibitions.

Users are strictly forbidden: a) to send comments whose content is illegal, obscene, abusive, defamatory, libelous or contrary to good customs (this list is merely exemplary); b) send files that contain viruses or any other characteristic capable of damaging the functioning of a computer, the Website or the system; c) use the Website to violate any type of current regulation; d) provide false information when registering or making a purchase, or at any other time when any type of information or personal data is required; e) offer products or services; f) use programs, software or automatic or manual devices to monitor or copy the information or any type of content on the Site without the prior consent of BROKKO.

27 - Declarations.

BROKKO is not responsible for the veracity of the information incorporated into the Website by third parties. Neither is it responsible for the fact that it has been reproduced or communicated directly by the Users of the Website without verification by BROKKO.

If any User is affected by the information referred to in the previous paragraph, they must notify BROKKO, by mail or post, in order for it to be deleted.

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29 - All rights reserved. Intellectual property.

All rights to this Website are reserved and correspond to BROKKO.

The content of this Website, including but not limited to the text, logos, graphics, and all the design in general, as well as its database and software, is the property of BROKKO or has the right to use it by virtue of licenses of use granted. and it is protected by current national and international legislation on intellectual property.

If the User considers that the Website is violated or violates in any way against the intellectual property rights of third parties, they must notify BROKKO at the address indicated in these General Terms and Conditions, accompanying all the necessary information and documentation that supports the aforementioned consideration. .

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30 - Company name and address.

The company name is BROKKO by Julián Emilio Baldassarre. The legal address ********, city of the Autonomous City of Buenos Aires, Argentina.

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31 - Notifications.

All notifications and / or communications that must be made for the use of the Website under these General Terms and Conditions, must be made in writing: (i) to the User: by email, to the email account consigned by him, or by letter document , to the address declared in the registration form; (ii) to BROKKO: to the email account ventas@brokko.com.ar or to **********************, City of Buenos Aires, Argentina.

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32 - Advertising notices and links.

When the User "clicks" on advertisements or third party links and enters other sites that do not belong to BROKKO, they will be subject to the terms and conditions of said sites. The User must carefully read their access and use policies.

BROKKO does not guarantee the legality, timeliness, quality or usefulness of the contents, operations and information that are communicated, reproduced and / or carried out on linked third party sites or the absence of harmfulness of such contents or services, for which the User exempts from All responsibility to BROKKO for the contents included in the aforementioned sites or the services that are offered or promoted therein.

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33 - Jurisdiction and applicable law.

These Terms and Conditions will be governed in all its points by the laws in force in the Argentine Republic.

Any controversy derived from this agreement, its existence, validity, interpretation, scope or compliance, will be submitted to the ordinary courts of Justice of the Nation with jurisdiction in the City of Buenos Aires and the procedures will be carried out in Spanish.